Once you have been sent access to the Client Area and access to your hosting account with cPanel, you are responsible for the content and use of your services with us, so you should follow the following recommendations to keep your services secure.
- Keep your SSL certificates active. Once your hosting is contracted you can activate your SSL certificates for the domain or domains used in cPanel, when adding domains or subdomains, you should always activate them waiting a timely manner for their propagation (usually about 20 minutes approximately)..https://hostingcode.net/hosting/knowledgebase/67/How-to-activate-the-SSL-certificate.html
- Keep secure your passwords to access cPanel, corporate emails, and web sites. Use passwords with more than 8 digits including letters, numbers and symbols, you should change your passwords periodically.
- Do not share or allow others to access your hosting. Only people you absolutely trust should have access to cPanel and/or your Client Area, we recommend updating the password when the user no longer belongs to the organization or no longer needs to log in to your hosting or Client Area.
- Check your hosting for strange files. Files that you did not upload, create or have no knowledge of, these files may be the result of malware or signs of a possible infiltration, the sooner any irregularity is detected, the easier it will be to fix.
- Keep your website up to date, update your plugins, themes, templates and versions when necessary. Out of date updates can generate a point of infiltration in your websites, this is usually the case in all websites, especially if you use a builder like WordPress, it is because of its popularity that they are more frequently attacked, so you should take appropriate precautions that never hurt.
- Protect your website by installing plugins like Wordfence to monitor and protect your website from possible intrusions, attacks and infiltrations.
- Do not login to your cPanel account, from browsers, websites, suspicious devices or strange networks. Logging in from virus infected devices can affect your hosting, especially if you upload an infected file. Free wifi points can be very dangerous, hackers can be stealing your information without you knowing it, if your cPanel accesses are stolen, your hosting could be infected or in the worst case you could lose all the information you have or have this information compromised.
- Generate backup copies periodically and download them to your computer locally. In case of any inconvenience or problem with your website or hosting, either by deleting important files or malware problems, having a local copy will guarantee you to have a backup in the worst case scenario. https://hostingcode.net/hosting/knowledgebase/12/How-to-generate-and-download-a-backup-copy-of-the-website.html
- Do not do mailings or mass mailings with your emails. The massive sending of messages by a mail is called mailing, if these are destined to the self-promotion it is known as SPAM, all the servers have prohibited to allow this practice, it brings bad reputation to the servers, reason why only specific companies allow this practice, they count on an architecture that allows them to send those massive messages without much consequence.
- Always use forms with Google capcha. Bots are present all over the internet, always trying to find vulnerabilities in websites, systems, applications, etc. It is necessary to have a protection mechanism to avoid the abuse of forms by robots, scripts or malicious people.
- Update your contact details when they change. We use the data you register in your Client Area, if your contact changes and is not updated, we will not be able to communicate with you, either to send you important notifications or promotions in our services.
- Renew your services days in advance. If your services with us expire, and much time passes, it is possible that your information is deleted with no chance of recovery, it is recommended to renew in advance to avoid complications.
